Written on the 5 February 2013 by Macmillans Waller Fry
Conflicts are stressful, however realise that they offer a significant chance to grow and improve both as an individual and a business owner.
Conflict within a business can be with a customer, employee, supplier, or partner. Disagreements, no matter how large or small, are disrupting. The more the issue escalates, the more damaging it may become. Although it can be difficult, do not let the issue become personal. A common mistake when managing a dispute is allowing it to become a personal attack on the other party.
As soon as this happens discussions invariably break down. In many cases the initial issue takes second place to a battle of egos.
The reason for Conflicts.
The reason the conflict came about in the first place may be due to one or more parties not listening to each other. Do not make this mistake during the dispute. Once either side has had the opportunity to explain their position, without interruption, often the resolution is clear.
In many cases, the other party simply wants to be heard and have their opinion validated. Here are a few points to remember during a business related conflict:
Even a small conflict can result in stress and an ill feeling in the workplace. Larger conflicts can lead to lost money, lost business and lost friends.
Try to avoid conflicts in the first place and remember to keep a level head when managing conflict. It is easy to get drawn into personal insults, but this will not help you find a resolution.
Author: Macmillans Waller Fry
|The Australian government has launched the Better Tax campaign in order to help inform the public of tax reforms coming into effect. Designed to “better Australia”, here is a look at what this plan is and its meaning for you. What it is:The Better Tax initiative is designed to help prevent bi...|
|Personal loans have become a fast-growing financing option for consumers, with payday apps and websites gaining popularity. For aid between paychecks, payday loans can be very helpful for the pay cycle lull. Taking out a loan is not something to enter into lightly though, there are many variables...|